At OMG Exclusive, customer satisfaction is our priority. Please read our Refund & Return Policy carefully.

1. Eligibility for Returns
Returns are accepted only if:
• The product received is damaged
• The product is defective
• The wrong product was delivered

Customers must contact us within 7 days of delivery.

2. Refund Process
Refunds are initiated only after the returned product is received and inspected at our facility. Refunds may take 5–7 business days to reflect in your account.

3. Non-returnable Items
Some items may not be eligible for return due to hygiene/safety reasons (if applicable).

4. How to Request a Return
Email us at [email protected] with your Order ID and issue details.

5. Shipping Costs
Return shipping costs may be borne by the customer unless the error is on our side.

For any assistance, contact us: [email protected]